Contact L7 Lottery
Contact L7 Lottery, reach our support team for help with login, registration, deposits, withdrawals, bonuses, and any account questions you have.
Reach us
Have a question about your L7 Lottery account, a ticket, or a draw result? Our support team is ready to help. Whether your query involves a payment made via PhonePe, GPay, or BHIM, a missing ticket, or a result dispute, we cover it all through two simple channels.
Contact us
- Email: [email protected]
- In-app chat: Log in to your L7 Lottery account and tap the chat icon in the bottom-right corner of your dashboard.
Email replies are sent within 24 hours. For faster resolution, in-app chat connects you to an automated assistant instantly, or to a live agent during staffed hours.
Office hours
L7 Lottery support runs on two tiers so you are never left without help:
- Automated in-app chat: 24 hours a day, 7 days a week, ideal for checking ticket status, draw schedules, or basic account queries at any hour.
- Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST, for complex issues such as payment discrepancies, account verification, or prize claims.
Messages sent outside live-agent hours are queued and addressed from 9:00 AM IST the following day. Average live-agent response time during staffed hours is under 10 minutes via chat.
Online-only support
L7 Lottery is a fully digital platform with no physical office, walk-in location, or mailing address. All support is delivered online, no travel, no queuing, no paperwork.
How to reach us in two steps:
- Via chat: Log in at l7lotteryplay.in.net, open your dashboard, and click the chat icon. The automated assistant is available around the clock; live agents join the conversation Monday to Sunday, 9:00 AM to 9:00 PM IST.
- Via email: Write to [email protected] with your registered mobile number and a brief description of your issue.
Chat is faster for urgent matters; email is better for sharing screenshots of payment errors from PhonePe, GPay, or BHIM transactions that require detailed review.