L7 Lottery - Privacy Policy

Information We Collect

Personal information you provide

When you register an account or use L7 Lottery services on l7lotteryplay.in.net, we collect information you submit directly, including:

• Full name and date of birth
• Email address and mobile number
• Government-issued identity documents required for age verification and KYC compliance under applicable Indian law
• Payment and financial details necessary to process deposits and withdrawals
• Correspondence you send to our support team

Information collected automatically

When you access l7 lottery games or browse our platform, we automatically record certain technical data, including:

• IP address, device type, operating system, and browser type
• Pages visited, session duration, and click-stream data
• Cookies and similar tracking technologies (see our Cookie Policy for details)
• Transaction logs, game-play history, and wagering records

Information from third parties

We may receive additional personal data from payment processors, identity-verification providers, and fraud-prevention services to confirm your identity and protect the integrity of L7 Lottery.

How We Use Your Information

Service delivery and account management

We use your personal data to create and maintain your L7 Lottery account, process transactions, deliver lottery results and winnings, and provide customer support. This processing is necessary to perform our contract with you.

Legal and regulatory compliance

As an operator serving users in India, we are required to verify player identities, conduct Know Your Customer (KYC) checks, retain transaction records, and report certain activities under applicable anti-money-laundering and gaming regulations. Compliance with these obligations is a legal necessity and we cannot waive it.

Security and fraud prevention

We analyse account activity, device signals, and transaction patterns to detect suspicious behaviour, prevent unauthorised access, and protect both players and L7 Lottery from fraud. This processing is based on our legitimate interest in maintaining a secure platform.

Responsible gambling

We monitor play patterns to identify indicators of problem gambling and, where appropriate, apply safeguards such as deposit limits, cool-off periods, or account restrictions in line with our responsible-gambling obligations.

Marketing and communications

With your consent, we may send you promotional offers, draw notifications, and updates about l7 lottery products by email or SMS. You may withdraw consent at any time by using the unsubscribe link in any marketing message or by updating your account preferences.

Analytics and platform improvement

We use aggregated and, where required, anonymised data to understand how players interact with our platform, improve game offerings, and optimise user experience. Where this involves personal data, we rely on our legitimate interest in improving our services, balanced against your right to privacy.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes set out above or to comply with legal retention requirements. Financial and identity records are typically retained for a minimum of five years following account closure in accordance with Indian regulatory requirements.

Your Rights

Rights available to you

Subject to applicable law, you have the following rights regarding your personal data held by L7 Lottery:

• Access. You may request a copy of the personal data we hold about you.
• Correction. You may ask us to correct inaccurate or incomplete information.
• Deletion. You may request that we delete your personal data where we no longer have a lawful basis for processing it, subject to any legal retention obligations.
• Restriction. You may ask us to restrict processing of your data in certain circumstances, for example while a dispute is being resolved.
• Portability. Where processing is based on your consent or contract performance and carried out by automated means, you may request your data in a structured, commonly used, machine-readable format.
• Objection. You may object to processing based on legitimate interests, including direct marketing.
• Withdraw consent. Where processing relies on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

How to exercise your rights

To submit a data rights request, contact us at the address listed in the "Contact Us" section below. We will acknowledge your request within 72 hours and endeavour to fulfil it within 30 days. We may ask you to verify your identity before acting on a request to prevent unauthorised disclosure.

Complaints

If you believe we have handled your personal data unlawfully, you have the right to lodge a complaint with the relevant data protection authority in India or seek redress through the appropriate legal channels.

Contact Us

For privacy-related queries or to exercise your data rights, please contact the L7 Lottery Privacy Team:

Email: [email protected]

We aim to respond to all privacy enquiries within 5 business days.